Privacy Policy

Introduction 

The GDPR regulations apply to all businesses throughout the EU. I take protecting your data very seriously, and I understand the rights you have as a customer, when sharing some of your data with Dixie Dogs – Dog Walking.  The areas covered in this policy are: What data I hold about you; why we hold that data; how the data is stored; how I protect your data; your rights. 

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My Contact Details:

James Dixon

13 Laichpark Loan

Edinburgh

EH14 1UN

dixiedogsedinburgh@outlook.com

07940496113

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What data I hold and Why

Name

Contact numbers – This data must be kept to contact you in the event of an emergency, or to arrange extra walks or cancel walks.

Emails – This data is used to keep in contact with you for updates and invoices

Dog Commands & Characteristics (Only the data given on the forms you signed) –

This helps me to communicate with dogs better and arrange suitable walks for them. 

NOTE: I will ask for your consent if I want to record any more data about your dogs.

Photos – Let you see your dogs in action on their walks. To represent different types of walks on the website.

Rota – Details of your dogs pick times are recorded weekly and deleted after 7 days per rota.

How data is stored (and how its kept safe)

All forms filled in by clients are scanned into a computer. The computer is password protected, and physical copies are destroyed. All the data is neatly organized into a Microsoft excel document. 

Keys are kept in a safe. Records of addresses are destroyed after 30 days and memorized afterwards. 

For extra reassurance, I am insured to replace all the locks in your house, if the keys are stolen/lost.

The data for previous clients is destroyed. 

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Rights

You have the right to request a copy of the information we hold on you at anytime. I must respond within 30 days.

You have the right to correct any of the data I hold about you or your pet.

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Sharing Data & Consent 

I do not share any of your data with third parties. However, I do share registered clients images of pets on social media and the website. Your permission will be needed to share images of your animals on the previously mentioned platforms.